Focus On Being A Preceptor





Rewards—statements of how preceptors impacted students


Preceptors in essence are the foundational support needed to help interns successfully bridge the gap from the classroom to the workplace by:

• Implementing a standard for interns that reflect our intent to support youth from a whole-person perspective;

• Providing a workplace environment that supports quality and appropriately challenging project-based learning with ancillary soft skill development; and

• Ensuring participants have the support needed for success including, coaching, mentoring, and transparent communications with peers and preceptors.

Preceptor Responsibilities

· Develop an orientation event to introduce your interns to your organizational cultural and team.

· Introduce the interns to all members of the leadership team, including managers and Directors either at a team meeting or via e-mail.

· Monitor the progress of your intern throughout the summer by meeting regularly. We recommend meetings bi-weekly. Request regular reports on project status and if possible, arrange one or more meetings for your interns with your Director or Deputy.

· Check-In regularly with ACHPP staff, and Leadership Support to share progress and any concerns.

· Schedule related activities (e.g., meetings with others in department or local community agencies, health care conferences, etc.) at you organization and facilitate site visits to other health care organizations in the area to provide your interns with additional experiences.

· Consider asking a colleague to carry out certain responsibilities in your absence. In fact, it is preferred that your intern is completely included in the program/division and that members of your team will work with and check-in on interns, as well.

· Implement a closing event to recognize your interns’ accomplishments at your facility and to give them a chance to say farewell to other staff members.

· Complete the online evaluation survey at the end of the internship, to evaluate your intern’s performance and provide HCSA with feedback about the Summer Exploration Program.


· Participants are required to be at assignments Monday through Friday from 9 am – 5 pm, to ensure weekly commitment is met. If there is a need for flexibility in this schedule, please contact ACHPP’s Michael Pham.

· ACHPP will inform Preceptors if an intern calls in sick or has a scheduling conflict. Preceptors should contact ACHPP should a student not arrive within 20 minutes of start time or does not attend, unless previously excused.


A preceptor by definition is a teacher or instructor, but this role goes beyond that traditional definition in working with youth. You are not only serving as an educator, but also a mentor and possibly their first contact in the profession of healthcare services. This experience could be the cornerstone for a future Pediatrician, Deputy Director, Mental Health Clinician, or a member of Community Programs Administration.

A preceptor establishes a supportive relationship and serve as a role model, leader, influencer, evaluator, protector, and socialization agent to HCSA culture. Your role as a preceptor is instrumental in a student linking the classroom to application in a professional setting.



Preceptors should have the following characteristics or at least be willing to use this experience to improve:

·  Leadership skills

·  Positive professional attitude

·  Coaching skills

·  Modeling Workplace Culture

·  Sensitivity to the learning needs of students

·  Decision-making and problem-solving skills

·  Ability to provide feedback effectively

·  Effective interpersonal & communication skills

Workplace Culture: How We Think, Work & Collaborate

Every workplace has a distinct culture, an important aspect of mentoring in HCSA is emphasizing the value of organizational development, and our culture of learning that touches on health equity and effectiveness as a service provider. Hence, anyone interested in the Agency and Healthcare as a whole, would need the following competencies and willingness to develop certain skills for a proper fit.

How We Think

  •  Initiative – Candidate appears to identify opportunities and issues, and proactively acts and with appropriate follow through to capitalize or resolve them. Takes prompt action to accomplish objectives.
  • Adaptability: Maintaining effectiveness when experiencing major changes in responsibilities or environment; adjusting effectively to work within new structures, processes, requirements, or cultures. Adapts quickly to change and easily considers new approaches.
  •  Continuous Improvement – Candidate shall be challenged, constantly learning and improving existing conditions/processes. Has ability to identify areas for improvement opportunities, generating ideas, and implementing solutions.
  • Resilience: Maintains performance and self-control under pressure or adversity. Identifies strategies to ensure quality of work is maintained, regardless of working environment (Tenacity).

How We Work

  • Civic Engagement - Demonstrates a commitment to public service; serves and satisfies internal and external customers; holds self-accountable for quality outcomes. Conveys a positive attitude when interacting with customers and staff.
  • Transparent & Effective Communication – Delivers clear, effective communication and takes responsibility for understanding others, in writing and orally. Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
  • Listening - Actively and respectfully listens to ensure understanding effective use of the capabilities, insights, and ideas of all individuals.


How We Collaborate


·         Engagement Readiness - Commits to work. Expresses sense of loyalty and attachment to the organization; exhibits a sense of responsibility to current role in the organization.

·         Building Strategic Partnerships – Commits to collaborative courses of action to realize mutual goals by placing higher priority on group goals than one’s own  personal goals. Influences others in seeing and supporting the partnership objective.

·         Leveraging Diversity & Inclusion - Works effectively with individuals of diverse cultures; interpersonal styles, abilities, motivations, or backgrounds; makes the most effective use of the capabilities, insights, and ideas of all.